Sand & Sky Reviews

Based on 20 customer reviews and online research, sandandsky.com has a consumer rating of 2.9 out of 5 stars, indicating that most customers are generally satisfied with Sand & Sky.

2.9 / 5.0

20 Reviews

5 Stars(6)

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4 Stars(2)

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3 Stars(2)

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2 Stars(3)

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1 Star(7)

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How would you rate Sand & Sky?

Customer Reviews (20)

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Brandon Montgomery
Posted on 04/22/2021
Terrible products and service

Terrible products and service!
The serum mede my clear and balanced skin extremely greasy and to break out in deep painful spots that took weeks to recover from.
I left negative feedback which was not published, the CS team advised that my skin was getting greasy because it was too dry and that getting spots is normal. I complained that my review was not published and they claimed that they had no record of it and told me to submit another one... which they also refused to publish. I wish I had looked at the reviews on Trustpilot before ordering. Don't waste your money on trashing your skin with these products.

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Hector Alexander
Posted on 04/05/2021
Not as good as people say

The mask was horrible. It broke me out and at first I thought it was purging so that’s ok and I carried on using it. But over a month or 2 it just kept making my skin worse and worse and now I avoid it all together!
The dew drops are okay, they’re hydrating but make you look greasy.
The polish powder is probably the best product, not for acne clearing but it does make the skin super smooth and adds a nice glow.

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Mae Stewart
Posted on 04/05/2021
Lying for survey responses

As per the previous bad complaints, I too was offered to fill in a survey to claim a free mask which the company later reneged on. They initially claimed that the survey was for existing customers, which I am, then they claimed that it was for “targeted / specific” customers only and for me to prove that I received their email, by which I sent them a screenshot of the communication, then they say that their product is out of stock!! Yet are still selling it on their website. Completely dishonest marketing and no respect for customer. I will never shop with them again.

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Alicia Mason
Posted on 03/31/2021
Dont respect customers

Usually I dont write bad reviews but this time I feel really dissapointed. Made an order. Customer service kindly suggest to check my order status and after I give them my order number they cancelled it.
Also definately not recommending to do their surveys for rewards cause they just using people for theirs statistics. And you will never get you reward.

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Debbie Flores
Posted on 03/23/2021
Really good products!

Quite enjoying the products so far!!
I ordered the pink clay mask, and the two serums emu apple drops and Tasmanian spring water serum about 4 weeks ago! I am liking all the products so far!!
The brush that comes with the clay mask is cute but skip it, you end up using more product than you need.
It’s a good clay mask, doesn’t dry out the skin and does what it says!
I have very sensitive skin and a lot of products will break me out immediately but the two serums and the clay mask have been working well so far.
The emu apple drops have a bit of an oily finish but nothing to extreme. I will never ever use face oils because I don’t usually like products with an oily finish but the emu apple drops don’t leave you greasy/oily at all! It’s a very moisturising lightweight finish! (This isn’t a face oil it’s a serum with oil in it)
Both serums are very hydrating and I love using them together!
I also received a free sample emu apply bounce mask, and it really does give your skin that instant revival. Perfect for when your skin is looking tired and dull!
I also received a free face roller (promotion) and am in love with it! Will definitely go back to order the emu apple mask at some stage!
I recommended throughly cleansing your face at least once a day when using these products as I found a build up can cause irritation/clogged pores and breakouts..That’s just what I found.

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Marcia Simmons
Posted on 03/21/2021
I just bought this mask and used it…

I just bought this mask and used it once and broke out like crazy. I have scars all over the left side of my face at a place where I never get breakouts. I'm not sure this mask is suitable for acne probe skin as it claims. Not worth my $60, I'm not sure what to do with it now. I'm pretty sure they aren't gonna let me return the product. Sorry y'all.

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Guest
Posted on 01/03/2021
My Skin Has Never Looked So Good

I own the entire product range from Sand and Sky, with my most recent purchase being the Tasmanian Hydration range (serum and moisturizer), both of which are the bomb! I have been using S&S now for about a year and a half. I use the exfoliating facial scrub a few times a week, and intermix either the bounce mask, or pink clay mask on the other days. I use the glow drops when I think my skin could use that little "glow", and it delivers. I have also used the enzyme polish, which is also great. Their body range will leave your skin smooth, with a very faint sparkle.
I have had several dealings with customer service across my many orders. At the start of COVID they, like so many others, experienced shipping delays. The CEO herself sent out a note about this and also compensated people for their patience. I have also had technical glitches where I could not get an offer to work - no problem! Customer service was swift and helpful.
The products are not inexpensive, but S&S runs frequent promotions and offers bundle discounts on their website, both of which are great chances to stock up and save. I gifted my girlfriends S&S this past Holiday Season to spread the love.
My skin has never looked so good. For reference, I am not affiliated with S&S in any way, and I will receive nothing in return for this review.

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Sonia Rodriquez
Posted on 12/29/2020
Very helpful customer service

Its a shame the products didn't suit my skin ???? excellent customer service and full refund back very happy ????

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Cory Mcdonalid
Posted on 12/27/2020
These products are rubbish

These products are rubbish. I personally, have trialed large amounts of different brands, and used many various skin products over the years and these are really in my bottom 5. Apart from products not doing what the claim, products are overly expensive and even the mask dried out after a week of purchase. Packaging is nice, and really that is what your paying for..

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Andy Carter
Posted on 12/14/2020
Skin is SO soft!

Their products are fabulous! My skin has never been softer.
And their face masks leave your face so refreshed, soft and following is almost unbelievable. I've purchased several items from them multiple times. I will continue purchasing from them because of what the results are to my skin from using their products.
Bottom line, it's a definite must have!

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Raymond Shelton
Posted on 11/20/2020
Awesome products

Awesome products! Use the clay mask every week for about 2 years now and my skin is so much better..! Trying out the face mask now, so far really excited about it! Skin feels amazing.

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Tommy Pena
Posted on 10/27/2020
How shameful when a large respectable…

How shameful when a large respectable company like Sand & Sky miss represent themselves by putting a promotion on a product but do not hold up their end, then to email me to inform me they no longer have any of the promotion product(convenient)
I do have photography evidence of this shameful behaviour.
Please be careful Sand & Sky customers out there

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